Lightopia.in Shipping Policy

Thank you for choosing Lightopia.in for your premium home decor needs! We understand that getting your order delivered quickly and safely is important to you.

Free Shipping:

• We offer free shipping within India on all orders above ₹ 1999.

Shipping Rates:

• Orders below ₹ 1999 will incur a shipping charge calculated based on the weight and destination of your order. You will see the exact shipping cost before finalizing your purchase.

Delivery Times:

• We strive to get your order shipped out as soon as possible. In most cases, in-stock items will ship within 3 business days of your order confirmation.
• Made-to-order items may take longer to ship, typically within a week of confirmation.
• You will receive a notification with tracking information once your order ships.
• Standard delivery times within India typically range from 4 to 7 business days depending on your location.

International Shipping:

• We currently do not offer international shipping directly through our website.
• However, if you are interested in purchasing from outside India, please contact us at lightopia24@gmail.com and we will be happy to discuss potential options.

Tracking Your Order:

• You will receive a shipping confirmation email with a tracking number once your order ships. You can use this number to track the progress of your delivery on the courier company's website.

Order Changes & Cancellations:

• We understand that plans can change. If you need to modify or cancel your order before it ships, please contact us immediately at lightopia24@gmail.com or by phone at +919130809090. We will do our best to accommodate your request.

• We, under no circumstances, entertain or accept any cancellation once the order has been dispatched from our Fulfillment Center.

Damages:

• In the unlikely event that your order arrives damaged, please contact us within 3 days of receipt. We will be happy to assist you with a replacement or refund. Please retain all packaging materials for damage claims.

Important Note:

• We are not responsible for delays caused by unforeseen circumstances such as customs clearance, natural disasters, or carrier delays.

Contact Us:

If you have any questions regarding our shipping policy, please don't hesitate to contact us at lightopia24@gmail.com or by phone at +919130809090.